Press Windows key + R to open up a Run dialogue box.Note: The guide below is universal and will work regardless of the Windows version that you’re using. Here’s a quick guide on setting up the correct time, date & timezone on your computer: If you’re encountering the ‘Error setting up player: invalid license key’ when trying to play videos embedded with JW player, it’s probably because of the date & time differences between your computer and the server it’s trying to connect to are too much. This is confirmed by a lot of affected users as well as by JW support. This can either be done natively from your browser’s settings or via a cleanup app like Ccleaner.Īs weird as this might sound, a lot of users have confirmed that this problem can very well be caused by an improper time & date. In this case, you should be able to resolve the issue by clearing the cache and cookies of your browser. Corrupted cache data – Temporary files located in your browser’s cache folder can also cause this behaviour.In this case, you can resolve the issue by updating your browser to the latest version. Outdated browser – Several users have reported that the issue can also occur due to an outdated browser version that is incompatible with the JW player version that is installed on the website that you’re trying to visit.If this scenario is applicable, you can resolve the issue by establishing a rule to exclude your browser or by uninstalling the 3rd party tool altogether. 3rd party firewall interference – It’s been confirmed that there are several different overprotective firewalls that are known to block JW embedded videos from playing.To fix it, all you have to do is adjust the date, time and timezone from the Windows menu. As it turns out, JW servers might not allow connections to be established if the end-user time & date is way off. Time and date are incorrect– This might seem like a weird issue, but a lot of affected users have confirmed that the problem can very well occur due to large time and date difference detected on your system and the network.
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